News: Tabula Rasa - A Day in the Life of Tabula Rasa @ Next-Gen

“It’s not as big as we wanted it to be, but it’s big enough right now, and people are still buying the game and we’re getting lots of retail activations every day,” says Long. “What’s really good is that the community feels we’re responsive to them, yesterday Massively.com was asking about where the best customer service GMs are, and there was a lot of good feedback for us because we really try to be there all the time and have a presence and fix things, and not just in our updates – when people are petitioning things that are fixable right there, we’ll do it. I’m pretty happy with the game’s reception.”



From that start, growing a MMOG is not yet a perfected art: there has to be a balance between maintaining the core experience, fixing problems, offering new content and trying to balance the need to attract new players with the necessity of pleasing the old ones. And as soon as a MMOG ships, its development team instantly gets thousands of different points of view on how each aspect of the game can most effectively be re-tuned.